Functional Skills
Agile Software Development
AI Strategy
Change Management / Org Design
DevOps
Digital Transformation
Disaster Recovery
Information Security Management
Program Management
Project Management
Quality Assurance
Quality Management
Regulatory Compliance
Risk Management
Strategic Planning
Vendor Management
Software Skills
AWS
Confluence
Jira
Linux
PowerBI
ServiceNow
Smartsheet
Salesforce
Microsoft Word
Microsoft Excel
Microsoft Office
Microsoft Project
Microsoft PowerPoint
Certifications
AWS Certified Cloud Practitioner
PMPProject Management Professional
Sector Experience
Healthcare
Life Sciences & Pharma
Technology
Languages
English
Countries Worked In
USCase Study
Case Studies
Strategic Program Leadership and Product Life Cycle Management: VETTED for Healthcare Systems
Healthcare
Change Management / Org Design
Go-to-market Strategy
Program Management
Experience
Carelon Behavioral Health
Information Technology
Director, Enterprise Systems
3/2020 - 11/2024
• Directed delivery of foundational technology programs across cloud, application, and infrastructure stacks within hybrid environments.
• Developed executive-ready program dashboards using Jira and Confluence, improving transparency and value-tracking across portfolio.
• Led enterprise-wide disaster recovery program for 32 applications with multi-disciplinary team; ensured 100% uptime and performance targets.
• Managed vendor partnerships (IBM, RedHat), overseeing $5M+ in contracts and technical SLAs.
• Orchestrated Agile release planning, prioritization, and program-level governance for business-critical transformation initiatives.
• Championed stakeholder engagement frameworks and change management processes that improved cross-functional adoption and alignment.
• Led third-party audits and assurance reviews, including SOC II, SOX, and cybersecurity assessments, ensuring compliance across QA and engineering teams.
• Developed executive-ready program dashboards using Jira and Confluence, improving transparency and value-tracking across portfolio.
• Led enterprise-wide disaster recovery program for 32 applications with multi-disciplinary team; ensured 100% uptime and performance targets.
• Managed vendor partnerships (IBM, RedHat), overseeing $5M+ in contracts and technical SLAs.
• Orchestrated Agile release planning, prioritization, and program-level governance for business-critical transformation initiatives.
• Championed stakeholder engagement frameworks and change management processes that improved cross-functional adoption and alignment.
• Led third-party audits and assurance reviews, including SOC II, SOX, and cybersecurity assessments, ensuring compliance across QA and engineering teams.
CALIBRE Systems, Inc.
Information Technology
Director, Health Applications
9/2015 - 11/2019
• Oversaw $12M portfolio of SaaS, data, and infrastructure programs in support of healthcare and commercial transformation goals.
• Delivered enterprise solutions aligned with ITIL and Agile standards, enabling business growth and technology modernization.
• Integrated CI/CD pipeline and DevOps practices, improving team efficiency and deployment scalability.
• Served as primary point of contact for business and technology partners, aligning delivery with stakeholder value realization.
• Led quarterly roadmap reviews and program-level retrospectives to drive continuous improvement and issue remediation.
• Defined, implemented, and enforced SOPs and PMO best practices across development, QA, and deployment teams.
• Delivered enterprise solutions aligned with ITIL and Agile standards, enabling business growth and technology modernization.
• Integrated CI/CD pipeline and DevOps practices, improving team efficiency and deployment scalability.
• Served as primary point of contact for business and technology partners, aligning delivery with stakeholder value realization.
• Led quarterly roadmap reviews and program-level retrospectives to drive continuous improvement and issue remediation.
• Defined, implemented, and enforced SOPs and PMO best practices across development, QA, and deployment teams.
Information Management Consultants (IMC)
Information Technology
Director, Health & Life Sciences Division
1/2005 - 8/2015
• Directed planning, resource management, and governance of multi-stream programs across COTS/custom health and clinical systems.
• Led delivery of VETTED®, a fraud prevention platform adopted by major hospital systems; ensured secure, compliant deployments.
• Enabled change adoption by creating structured onboarding plans, training materials, and program communications.
• Drove portfolio reporting, risk management, and alignment of delivery to strategic goals in health IT and regulatory.
• Achieved 100% audit pass rate from a top 10 pharmaceutical client by developing and implementing a new Quality Assurance program and Quality Management System (QMS).
• Led delivery of VETTED®, a fraud prevention platform adopted by major hospital systems; ensured secure, compliant deployments.
• Enabled change adoption by creating structured onboarding plans, training materials, and program communications.
• Drove portfolio reporting, risk management, and alignment of delivery to strategic goals in health IT and regulatory.
• Achieved 100% audit pass rate from a top 10 pharmaceutical client by developing and implementing a new Quality Assurance program and Quality Management System (QMS).