Functional Skills

Business Analysis
Business Operations
Competitive Landscaping
Data Analysis
Data Visualization / Reports
Forecasting / Projections
Market Research
Process Design / Re-engineering
Process Improvements
Project Management
Strategic Planning
Supply Chain Management
Supply Chain Optimization
Vendor Management
Go-to-market Strategy

Software Skills

Microsoft Excel
SQL
Microsoft PowerPoint
Microsoft Office
Data visualization
Artificial Intelligence
Google Docs
Google Sheets
Microsoft Word
PowerBI

Sector Experience

Agriculture
Consumer Goods
Manufacturing
Retail
Transportation & Logistics

Experience

Independent Consulting Corporate Strategy & Development
Consultant
9/2023 - Present
Independent consulting engagements across strategy and operations.
Consultant
• Outlined strategic partnership / go-to-market framework enhancements for warranty provider.
• Evaluated warehousing industry trends & opportunities for technology solutions provider.
• Advised home solutions provider on design of pilot program for new contact center revenue generation.
FTD, LLC Operations
Senior Director, Operations
12/2017 - 8/2023
Promoted to lead operational strategy and supply chain. Led team of 7. Reported to Chief Merchandising Officer.
• Achieved 9% outperformance in ground parcel mix by optimizing inventory allocation to vendor facilities.
• Drove 4% gain in sell-through by developing greater SKU fungibility & new operational tactics.
• Grew inventory turnover above goal (+31%) by improving purchasing process & operational planning.
FTD, LLC Operations
Director, Logistics
5/2020 - 5/2022
Led direct-to-consumer logistics strategy & execution (parcel, LTL, carrier negotiations, etc.). Reported to COO.
• Innovation: implemented 6 new logistics solutions that reduced cost and increased on-time delivery.
• Customer Experience: developed shipment tracker w/ Technology; devised new issue resolution process.
• Optimized holiday execution: improved forecast accuracy (+790 bps) & tightened carrier coordination.
FTD, LLC Corporate Strategy & Development
Director of Strategic Initiatives / Transformation
12/2017 - 5/2020
Oversaw strategy across Ecommerce, Marketing, Sales & Ops. Reported to Chief Transformation Officer.
• Managed transformation plan. Led weekly review; tracked initiative metrics; drafted board updates.
• Led due diligence for 4 divestitures, formulation of TSAs, and alignment on contract assumptions.
• Audited competitive intelligence processes and implemented enhancements across organization.
Sears Holdings Corporate Strategy & Development
Director of Strategy - Hardlines
7/2015 - 12/2017
Led strategy for 3 additional businesses: Tools, Lawn & Garden, Electronics. Reported to President of Hardlines.
Sears Holdings Corporate Strategy & Development
Director of Strategy - Toys &Sporting Goods
7/2015 - 5/2017
• Led cross-functional rollout of data-driven KPI tracking. Ran weekly business reviewfor senior leadership.
Director of Strategy - Toys &Sporting Goods, 07/2015 - 05/2017
Led strategy for BU, 1 of 4 profitable ones at Sears. Promoted from Senior Mgr after 3 months. 1 direct report.
• Led toys & camping customer journeys; devised growth initiatives. Impact: 4% margin improvement.
• Formulated new product, store, and member level reporting tools adopted by other business units.
SugarSnap, LLC Start-Up
Market Development Lead
10/2011 - 7/2015
Healthcare startup innovating delivery of continuing medical education to physicians.
Market Development Lead
• Initiated partnerships with physicians' professional associations, leading to pilot program and addition of 4,000 physicians. Advanced partnerships with academic medical centers.
• Led market research of 700+ physicians. Findings directed product features.
• Secured 1st recurring revenue by targeting overseas physicians valuing existing secondary benefits.
Independent Consulting Corporate Strategy & Development
Consultant
3/2008 - 9/2011
Consulting engagements for clients that included CPG vendors, technology providers, and internet startups.
Consultant
• Led assessment of tech product concept for CPG companies. Developed business case & financials.
• Drafted healthcare startup's business plan & investor deck, leading to $150k funding in recession.
• Led research on market trends and competitive landscape for medication management service.
Blistex, Inc. Marketing
Brand Manager - Healthcare
9/2004 - 2/2008
Led CPG brands of $30M+ in sales. Owned P&L. 1 direct report. Promoted from Brand Mgr - Specialty Healthcare.
• Managed Stridex product launch (+14% vs plan). Led go-to-market strategy, sales collateral & ads.
• Led successful sales strategy to secure full distribution of Kank-A portfolio at Wal-Mart & Target.
• Grew Kank-A portfolio sales 9% by redesigning promotional pricing plan.
Blistex, Inc. Marketing
Brand Development Project Manager
9/2004 - 12/2005
Led market research, innovation & analytical projects across all CPG brands. Promoted from Special Projects Mgr.
• Led research of Blistex lip care concept; identified optimal launch version from 48 options.
• Directed all Nielsen affairs. Managed 4 databases and 3-person account team.